Whenever I hear that technologies should “primarily serve people”, I become alert. This formulation is often used in contexts where, in reality, they serve mainly very specific groups of people. That is why I would rather identify “concrete benefit” retrospectively – from below, through real use. Still, I can describe what we are already doing today in building the national data infrastructure so that researchers can genuinely experience it in their everyday work as something that helps them – and not the other way around. We build on well-established, high-quality technologies for storing and providing access to research data (Invenio, DSpace, Data Stewardship Wizard, and others), and we connect them with existing infrastructure services, especially storage and computing environments within e-INFRA CZ. Experienced developers ensure deployment, communication with the research community by methodologists, and user experience is systematically addressed by a specialised UX team. We continuously collect feedback and incorporate it into further development.
At the core stands a general principle of designing and delivering IT services: we identified the need for high-quality research data management, along with the known approaches to fulfilling it – repositories, FAIR principles, and support for machine processing of data and metadata. On this basis, we are now creating and making available concrete tools: the national repository platform, data transfer from instruments, integration with computing environments, and further services.
Then, in what one might call the “most real reality”, a general tool encounters the specific need of a particular researcher or team in their actual context. Through communication with them, we learn what works, what is missing, and where tools need to be further developed to make sense in practice. These findings are then incorporated into the following stages of development.